| Region/Country |
Contact Information |
| North America (Canada/USA) |
Email: support.na@dreame.tech
|
|
US Hotline: +1 (866) 977-5177 (
Mon. to Sun. 9:00-21:00 EDT)
|
Europe
(Germany | Italy | France | Spain | Portugal | Austria | Netherlands | Belgium | Luxembourg | Switzerland | Greece | Ireland)
|
Email: aftersales@dreame.tech |
|
|
Germany Hotline: +49 800 000 1747(Mon.-Fri. 9:00-21:00，Sat.-Sun. 9:00-18:00)
France Hotline: +33 805 980353 (Mon.-Fri. 9:00-21:00，Sat.-Sun. 9:00-18:00)
Italy Hotline: +39 800 939215 (Mon.-Fri. 9:00-21:00，Sat.-Sun. 9:00-18:00)
Spain Hotline: +34 900 759 957 (Monday-Sunday: 9:00-18:00)
|
Europe
(Denmark | Sweden | Norway | Finland | Poland | Lithuania | Latvia | Estonia | Romania | Hungary | Slovakia | Bulgaria | Czech Republic | Croatia | Slovenia | Cyprus | Serbia | North Macedonia | Montenegro | Albania | Kosovo | Bosnia and Herzegovia | Moldova) |
Email: dreamesupport@dreame.tech |
|
Poland Hotline: +48 800013054 (Mon.-Fri. 09:00-18:00)
Northeast Europe Hotline (except Poland):+46 200123326 (Mon.-Fri. 09:00-18:00)
|
| United Kingdom |
Email: aftersales@dreame.tech |
|
| United Kingdom Hotline: +44 808 502 1616 (Mon-Sun 09:00-18:00) |
| Japan |
Email: support.jp@dreame.tech |
|
| Japan Hotline: 0120-510-230 (Mon-Fri 10:00-17:00) |
| Korea |
Email: support.kr@dreame.tech |
|
|
Kakoo Talk: 드리미 (Mon-Fri 10:00-18:00)
|
| India |
Email: support.in@dreame.tech |
| Hotline: 18003093942 (Mon-Sat 9:00-18:00; Sun 10:00-16:00) |
| Mexico |
Email: support.mx@dreame.tech |
|
| Hotline: +52 5588751255 (Mon-Fri 9:00-18:00) |
| Turkey |
Email: servis_tr@dreame.tech |
|
Çağrı Merkezi：0850 762 0100 (Pazartesi - Cumartesi: 09:00 -18:00; Pazar: 10:00 - 16:30)
|
| Israel |
Email: Service@dreame-israel.co.il
*8959（Sun-Thu 09:00-17:00, Fri and holiday eves 09:00-14:00）
|
|
|
שעות פעילות:
שירות לקוחות: בימים א'-ה'
|
| United Arab Emirates |
Email: eros.customer@erosgroup.ae
(Working hours From Monday to Saturday / 08:30Am to 17:30Pm)
|
|
| Hotline: +971-8003767 |
|
| WhatsApp: 800-EROS |
| Kingdom of Saudi Arabia |
Email: Customer_Service@aecksa.com |
|
| Service toll & WhatsApp: +9668002440305 ساعات العمل من الأحد إلى الخميس / من 09:00 صباحًا إلى 06:00 مساءً |
| South Africa |
|
Email:dreame.support@supernovabrands.co.za
|
|
Hotline: 021 551 0219 (201 extension) |
| Bahrain |
Email: support@robo-bay.com |
|
Hotline: +973 66713319
WhatsApp: +973 36204005
|
| Lebanon |
Hotline: +961 01 5120 02 |
|
| Email: hoda.nawfal@fattal.com.lb |
| Russia | Belarus | Ukraine | Mongolia | Georgia | Armenia | Azerbaijan | Uzbekistan | Kyrgyzstan | Kazakhstan |
Email: dreamesupport@dreame.tech
Russia Hotline: 8 800 3019-097 Время работы колл-центра с 9-00 до 18-00 (ПН-ПТ)
Belarus Hotline:882004910125Время работы колл-центра с 9-00 до 18-00 (ПН-ПТ)
Kazakhstan Hotline: 78000808274 Время работы колл-центра с 9-00 до 18-00 (ПН-ПТ)
|
| Australia |
Email: support.au@dreame.tech |
|
| Hotline: 07-3737-3143 |
| New Zealand |
Email: support.nz@dreame.tech |
|
| Hotline: 09-947-6655 |
| Other Regions |
Please contact local sellers for information regarding aftersales support. |
Australia
中国大陆
日本
Italia
Polska
Slovenia
Croatia
Norway
Sweden
Finland
Denmark
Czechia
Hungary
Switzerland
Turkey