Contact Us

GENERAL ENQUIRIES

We're always happy to chat and help answer any questions you may have! Simply fill out the contact form with your message or contact us directly via phone call or email:

Distribution: sales@dreame.tech

Marketing: marketing@dreame.tech

Aftersales:

Contact Information

Contact Information for Dreame

Region/Country	Contact Information
North America (Canada/USA)	Email: support.na@dreame.tech

	US Hotline: +1 (866) 977-5177 Mon-Sat: 9:00-21:00 Sun: 9:00-12:00 Eastern Time
Europe (Germany \| Italy \| France \| Spain \| Portugal \| Austria \| Netherlands \| Belgium \| Luxembourg \| Switzerland \| Greece \| Ireland)	Email: aftersales@dreame.tech

	Germany Hotline: +49 800 000 1747(Monday-Sunday: 9:00-18:00) France Hotline: +33 805 980353 (Monday-Sunday: 9:00-18:00) Italy Hotline: +39 800 939215 (Monday-Sunday: 9:00-18:00) Spain Hotline: +34 900 759 957 (Monday-Sunday: 9:00-18:00)
Europe (Denmark \| Sweden \| Norway \| Finland \| Poland \| Lithuania \| Latvia \| Estonia \| Romania \| Hungary \| Slovakia \| Bulgaria \| Czech Republic \| Croatia \| Slovenia \| Cyprus \| Serbia \| North Macedonia \| Montenegro \| Albania \| Kosovo \| Bosnia and Herzegovia \| Moldova)	Email: dreamesupport@dreame.tech

	Poland Hotline: +48 800013054 (Mon.-Fri. 09:00-18:00) Northeast Europe Hotline (except Poland):+46 200123326 (Mon.-Fri. 09:00-18:00)
United Kingdom	Email: aftersales@dreame.tech

	United Kingdom Hotline: +44 808 502 1616 (Mon-Sun 09:00-18:00)
Japan	Email: support.jp@dreame.tech

	Japan Hotline: 050-5050-8170 (Mon-Sun 9:00-18:00)
Korea	Email: support.kr@dreame.tech

	Kakoo Talk: 드리미 (Mon-Fri 10:00-18:00)
India	Email: support.in@dreame.tech
India	Hotline: 18003093942 (Mon-Sat 9:00-18:00; Sun 10:00-16:00)
Mexico	Email: support.mx@dreame.tech

	Hotline: +52 55 1756 4928 (Mon-Fri 9:00-18:00)
Turkey	Email: servis_tr@dreame.tech

	Çağrı Merkezi：0850 762 0100 (Pazartesi - Cumartesi: 09:00 -18:00; Pazar: 10:00 - 16:30)
Israel	Email: Service@dreame-israel.co.il Hotline: 03-3028959（Sun-Thu 09:00-16:00） WhatsApp:055-2895567

	שעות פעילות ומענה טלפוני: 09:00-16:00 בימי א'-ה'
United Arab Emirates	Email: eros.customer@erosgroup.ae (Working hours From Monday to Saturday / 08:30Am to 17:30Pm)

	Hotline: +971-8003767

	WhatsApp: 800-EROS
Kingdom of Saudi Arabia	Email: CS@ablksa.com

	Service toll & WhatsApp: +9668002440305 ساعات العمل من الأحد إلى الخميس / من 09:00 صباحًا إلى 06:00 مساءً
South Africa	Email:dreame.support@supernovabrands.co.za Working hours: Monday to Friday, 7:00am - 4:00pm
South Africa	Hotline: 021 551 0219 (201 extension)
Morroco	Hotline: 0667101597 Email: sav@metraco.ma WhatsApp: 0667101597 Opening Hours: Mon-Fri 8:30am-5:30pm / Sat 8:30am-12:30pm
Bahrain	Email: support@robo-bay.com Working hours: Sunday to Thursday, 8:30am - 5:00pm
Bahrain	Hotline: +973 66713319 WhatsApp: +973 36204005
Lebanon	Hotline: +961 01 5120 02

	Email: hoda.nawfal@fattal.com.lb Working hours: Monday to Friday, 8:00am - 5:00pm
Russia \| Belarus \| Ukraine \| Mongolia \| Georgia \| Armenia \| Azerbaijan \| Uzbekistan \| Kyrgyzstan \| Kazakhstan	Email: dreamesupport@dreame.tech Russia Hotline: 7 88003019097 Время работы колл-центра с 9-00 до 18-00 (ПН-ПТ) Belarus Hotline:375 82004910125 панядзелак — пятніца 09:00–18:00 Kazakhstan Hotline: 7 8000808274 Дүйсенбіден жұмаға дейін 09:00-18:00
Australia	Email: support.au@dreame.tech

	Hotline: (02) 8488 1036
New Zealand	Email: support.nz@dreame.tech

	Hotline: 09-947-6655
Qatar	Email: support1@jumboqatar.com

	Hotline: 8000054 8am to 1pm & 2pm to 5pm(Saturday to Thursday)
Iraq	Email: info@aynalfahad.com

	Hotline: 7708 WhatsApp: +964 783 399 5599 Working hours: Saturday to Thursday, 9:00 AM – 5:00 PM
Vietnam	Email: support.vn@dreame.tech

	Hotline:1900 555567
Malaysia	WhatsApp: 018-2094644
Singapore	WhatsApp: 65 88575052
Taiwan	Line: @twdm
Indonesia	WhatsApp: 082246688080 Email:customercare@dreame.co.id
Thailand	Line: @dreamesupport-th Email:support.th@dreame.tech
Philippines	Hotline: +639159592122 Email:anymallofficialstore@gmail.com
Hong Kong	Email:ask@masswinning.com Hotline: (+852) 2341 2381 Whatsapp：(+852) 9142 7944
Colombia	Email:support.co@dreame.tech Hotline: +576017702807 ( Mon-Fri 8:00-17:00) Whatsapp：+573125114805( Mon-Fri 8:00-17:00)
Chile	Email:support.cl@dreame.tech / support.cl@mova-tech.com Hotline: +56229141100 ( Mon-Fri 8:00-17:00)
Peru	Email:support.pe@dreame.tech Whatsapp: +51982466291( Mon-Fri 10:00-18:00)
Other Regions	Please contact local sellers for information regarding aftersales support.

OUR OFFICES:

Dreame Factory

Shangjiwan Headquarter, Building E3 Economic Garden, 2288 Wuzhong Blvd, Suzhou, Jiangsu 215000, China

Dreame Beijing Office

WeWork, 10/F, Chaoyang Joy City, Qingnian Road, Chaoyang District, Beijing 100123, China

Dreame Shanghai Office

Room 306, Building A, 925 Yecheng Road, Jiading Industry Zone, Shanghai 201822, China

Dreame Tianjin Office

No. 1-1-804-8 North Area of Financial Trade Center, 6865 Asia Road (Dongjiang Bonded Port), Tianjin Pilot Free Trade Zone, Tianjin 300000, China

For Distribution Inquiries, please contact sales@dreame.tech

Contact Us

GENERAL ENQUIRIES

Contact Information for Dreame

Select your language or country:

Asia Pacific:

Europe:

Middle East:

North America:

Other Countries and Regions: