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GENERAL ENQUIRIES

We're always happy to chat and help answer any questions you may have! Simply fill out the contact form with your message or contact us directly via phone call or email:

Distribution: sales@dreame.tech

Marketing: marketing@dreame.tech

Aftersales:

Contact Information

Contact Information for Dreame

Region/Country	Contact Information
North America (Canada/USA)	Email: support.us@dreame.tech US Hotline: +1 (866) 977-5177 (Mon-Sun. 9:00-18:00 CST)
Europe	Email: aftersales@dreame.tech Germany Hotline: +49 800 000 1747 (Mon-Sun 9:00-18:00)
Japan	Email: support.jp@dreame.tech Japan Hotline: 0120-510-230 (Mon-Fri 10:00-17:00)
Korea	Email: support.kr@dreame.tech Kakoo Talk: 드리미 (Mon-Fri 10:00-18:00)
India	Email: support.in@dreame.tech Hotline: 18003093942 (Mon-Sat 10:00-18:00)
Mexico	Email: support.mx@dreame.tech Hotline: +52 5588751255 (Mon-Fri 9:00-18:00)
Turkey	Email: servis_tr@dreame.tech Çağrı Merkezi：0850 762 0100 (Pazartesi - Cumartesi: 09:00 -18:00; Pazar: 10:00 - 16:30)
Israel	Email: agent@plrom.co.il Hotline: 073-2625740 (Sun-Thu 08:00-16:30) לכל שאלה על הזמנה קיימת, פניה למעבדת תיקונים ורכישת אביזרים ניתן ליצור קשר בדרכים הבאות: שעות פעילות מוקד הזמנות: בימים א'-ה' 08:00-16:30.
United Arab Emirates	Email: eros.customer@erosgroup.ae Hotline: +971-4-214 7777 WhatsApp: 800-EROS
Kingdom of Saudi Arabia	Email: Customer_Service@aecksa.com Service toll & WhatsApp: +9668002440305 ساعات العمل من الأحد إلى الخميس / من 09:00 صباحًا إلى 06:00 مساءً
South Africa	Robot Vacuum Inquiries: Email: repairs@droneworld.co.za Hotline: +2776 236 2109 Wet & Dry and Personal Care Inquiries: Email: jaycee@supernovabrands.co.za Hotline: +27 (082) 806 8368
Lebanon	Hotline: +961 01 5120 02 Email: hoda.nawfal@fattal.com.lb
Other Regions	Please contact local sellers for information regarding aftersales support.

OUR OFFICES:

Dreame Factory

Shangjiwan Headquarter, Building E3 Economic Garden, 2288 Wuzhong Blvd, Suzhou, Jiangsu 215000, China

Dreame Beijing Office

WeWork, 10/F, Chaoyang Joy City, Qingnian Road, Chaoyang District, Beijing 100123, China

Dreame Shanghai Office

Room 306, Building A, 925 Yecheng Road, Jiading Industry Zone, Shanghai 201822, China

Dreame Tianjin Office

No. 1-1-804-8 North Area of Financial Trade Center, 6865 Asia Road (Dongjiang Bonded Port), Tianjin Pilot Free Trade Zone, Tianjin 300000, China

For Distribution Inquiries, please contact sales@dreame.tech

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GENERAL ENQUIRIES

Contact Information for Dreame

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