Packing List Main body, water tank, drip tray, milk container assembly, bean hopper extension, ground coffee spoon, cleaning brush, cleaning needle, and descaling agent (3 packs)
Bean Hopper Capacity 450 g coffee beans with bean hopper extension;250 g coffee beans without bean hopper extension
What coffee beverage functions are available? Espresso, Lungo, Cold Brew, Flat White, Cappuccino, Latte Macchiato, Hot Milk Foam, Hot Water
What cleaning functions are available? 1. Auto Rinse at startup and shutdown;2. Quick Clean program (a 20-second cycle to clean the coffee nozzle and milk foam nozzle);3. Deep Clean program (a 1-minute cycle to clean the coffee nozzle and milk foam nozzle);4. Automatic descaling program
Is the grind setting adjustable? How many levels are there? The grind setting is adjustable with 9 levels. It is recommended to adjust the grind setting dial during the grinding process.
Are the milk container and its connected parts removable? Are they easy to clean? The milk container and all connected parts are removable for cleaning. Refer to the cleaning guide and official product videos for detailed steps.
What is the pump pressure of this machine (in bar)? This machine can generate 19 bar of pump pressure.
How does this machine ensure coffee extraction quality? Precise grind settings, accurate bean dosing, an automatic tamping system, and stable 19‑bar pump pressure work together to deliver a rich, silky and creamy espresso.
Does the machine automatically grind, brew, and clean itself? For first-time use, simply fill the bean hopper with coffee beans and add water to the water tank. You can then start using the Espresso and Lungo functions. A cleaning reminder will appear after every 10 cups of coffee brewed.
Does the machine automatically froth milk? Yes. The machine can automatically froth milk, allowing one‑touch preparation of Flat White, Cappuccino, Latte Macchiato, and hot milk foam.
Does the machine pre‑heat automatically on startup? How long is the pre‑heating time? The machine pre‑heats automatically on startup, with preheating completed in about 1 minute.
Does it have a Pre‑infusion function? Yes, the product features a Pre‑infusion function for more thorough coffee extraction. This function can be disabled in the mode selection menu.
Can this machine use pre-ground coffee? Yes, but you have to follow the user manual to add pre-ground coffee into the designated location. Only whole coffee beans should be placed in the bean hopper. Do not put any other objects or liquids inside.
What type of coffee beans should be used? The choice of coffee beans depends on your preference for coffee strength and sweetness. Arabica beans tend to have a sweeter taste, while Robusta beans offer a stronger, more bitter flavour. It is not recommended to use overly oily coffee beans.
For first-time use, how should I adjust the grind setting? For first‑time use, it is recommended to try the Espresso function. While grinding, turn the adjustment dial. If the coffee flows too slowly and tastes bitter, adjust to a coarser setting. If the coffee flows too quickly and tastes weak, adjust to a finer setting.
Can the coffee output and milk foam volume be adjusted? Yes. During coffee or milk froth delivery, tap and hold the current function button to enter custom adjustment mode. Release the button when the desired amount is reached. The machine will memorise this setting. Next time, simply tap the function button directly to use the saved amount.
How do I restore factory settings? In standby mode, tap and hold the Power button and the Coffee Strength button simultaneously for 5 seconds to restore factory settings.
What type of water should be used? To prolong the machine's service life, it is recommended to use filtered water.
For first-time use, the coffee tastes weak. For first-time use, it is recommended to brew 3–4 cups of Espresso before normal consumption to ensure optimal coffee quality.
How often does it remind me to clean the used coffee container? The machine is set to remind you to clean the used coffee container after every 10 cups of coffee brewed.
The coffee is not hot enough. Run the Hot Water cycle three times before brewing to preheat the machine.
Preheating time too long. This may be caused by excessive scale buildup. Please run the descaling cycle.
No low-water alert when water tank is empty or removed. Moisture may be present near the water tank connector. Please wipe the connector area dry thoroughly.
Internal drip tray full of water. This may be caused by coffee grounds that are too fine, blocking the water outlet. Please adjust the grinder to a coarser setting during grinding.
Coffee flows too slowly or drips. This may be caused by coffee grounds that are too fine, blocking the water outlet. Please adjust the grinder to a coarser setting during grinding.
How can I tell if the bean hopper is empty since it is not transparent? When the bean hopper is empty, the bean-empty indicator light on the panel will light up and flash, and all functions will be paused.
The machine does not work. 1. Disconnect the power cord, wait a few minutes, then plug it back in and restart the machine.2. Clean the panel surface with the provided cloth.
Panel buttons are unresponsive or slow to respond. 1. Disconnect the power cord, wait a few minutes, then plug it back in and restart the machine.2. Clean the panel surface with the provided cloth.
No coffee flows from the nozzle. The emptying system function may have been used previously. Tap the Hot Milk Foam/Hot Water button until water flows from the nozzle.
Touch buttons unresponsive. 1. Tap the lower section of the button icon from the front.2. Clean the panel surface with the provided cloth.
How should daily maintenance be performed? 1. After each use of the milk container and its connected components, clean them within 30 minutes.2. Clean the used coffee container and drip tray daily.3. Rinse the brewing unit once a month.
No milk foam produced. The hole of the milk container connector is blocked by milk residue. Use the cleaning needle to clean it and rinse under the tap water.
The bean-empty indicator light flashes, even though the hopper contains beans. If it is the first time using the machine, the grinder tunnel is empty. You just need to make another 1–2 cups of espresso.This may indicate a blockage in the coffee powder outlet. Please refer to the section “Cleaning the Brewing Unit and Coffee Powder Outlet” for detailed instructions.
How often does it remind me to descale? The machine will remind you to descale after approximately 20 L of water has been used.
How do I clear the descale indicator light? You need to complete a full descaling program to clear the descale indicator light.
UAE
